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Merion Ops

Virtual Assistance Solutions for Property Management Operations

About Us

At Merion, we provide expert virtual assistance for property owners or managers who value precision and efficiency. Our team manages administrative and operational tasks so you can focus on growth and strategy. Every service is tailored to your needs, with assistants who integrate seamlessly into your workflow, delivering reliable, high-quality support at all times.

With The Merion Group, you gain more than assistance—you gain a trusted partner committed to optimizing your business for success.

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Image by Matthias Reumann

Services

Comprehensive Virtual Support to Keep Your Business Organized and Productive

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Communications

  • Corresponding with current tenants (email, portal, phone)

  • Corresponding with prospective tenants, scheduling showings, and processing rental applications

  • Submitting work orders and maintenance requests

  • Vendor and property manager correspondence

  • Sending statements and notices

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Records, Data & Reporting

  • Preparing, uploading, and organizing standardized property documents (leases, addendums, promissory notes, HAP contracts, etc.)

  • Processing move-ins, move-outs, renewals, non-renewals, and rent increases

  • Compiling, cleaning, and maintaining tenant and property data

  • Managing spreadsheets 

  • Performing light bookkeeping

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Operations & Business Support

  • Creating and maintaining SOP's and workflow systems

  • Managing Office Supply Inventory

  • Supporting ad hoc projects (investor/owner gifts, company events, etc.)

  • Building/Maintaining Social Media Presence

How It Works

Step 1 - Book A Consultation

We begin with a focused conversation to understand your operations, priorities, and the level of support you require.

Step 2 - Tailored Assistant Matching

We hand-select a highly qualified assistant whose skill set, experience, and working style align seamlessly with your needs.

Step 3 - Streamlined Onboarding

We establish communication channels, clarify expectations, and integrate your assistant into your systems.

Step 4 - Continuous Oversight & Support

Your assistant operates as a trusted extension of your team, while Merion provides ongoing quality control, guidance, and accountability to ensure lasting excellence.

Why Merion?

A Higher Standard of Virtual Support.

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A Boutique, Client-First Agency

We’re not a large, faceless operation. When you work with Merion, you work with real people who know you, understand your business, and stay involved at every step.

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Hand-Selected Talent

Every assistant is carefully vetted for professionalism, communication skills, and attention to detail. Only a small percentage meet our standards.

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U.S. Based Oversight

Your workflow is managed with dedicated oversight to ensure clarity, consistency, and a truly seamless experience.

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Reliable Performance

Support You Can Trust

Your assistant operates as an extension of your team, backed by systems that maintain accuracy, organization, and accountability.

Your business is handled with care, discretion, and genuine respect. We treat your work as if it were our own, because to us, it is.

Contact Us

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